Effective Date: August 9, 2026
MGS Retail (“we”, “our”, or “us”) operates the MGS Retail mobile application and related online shopping services (the “Service”).
This Privacy Policy explains how we collect, use, and protect information when you use MGS Retail.
1. Information We Collect
When you use MGS Retail, we may collect the following personal information:
- Name
- Phone number
- Email address
- Delivery address
This information may be collected when you create an account, place an order, or otherwise provide information through the application.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process and fulfill your orders.
- Deliver products to your requested address.
- Contact you regarding your orders.
- Provide customer support.
- Send important service-related communications.
- Improve our products and services.
- Prevent fraudulent or unauthorized activity.
3. Payments
MGS Retail currently supports Cash on Delivery (COD).
We do not collect or process credit card, debit card, banking, or online payment information through the application.
Payment is made directly when the order is delivered, according to the applicable Cash on Delivery terms.
4. Sharing of Information
We may share necessary information with trusted service providers when required to operate our service, such as:
- Delivery and logistics providers, so that your order can be delivered.
- Technology/service providers that help us operate the application.
- Customer-support providers, where applicable.
We only share information that is reasonably necessary for the relevant service.
We do not sell your personal information to third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
6. Data Retention
We retain your personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, we may delete or securely dispose of it in accordance with our applicable policies and legal requirements.
7. Children’s Privacy
MGS Retail is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Ask questions about how your information is used.
To make a privacy-related request, please contact us using the contact information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the top of this policy. We encourage you to periodically review this Privacy Policy for any changes.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
MGS Retail